Employment Guide

/Employment Guide
Employment Guide 2016-10-24T11:57:55+00:00

As our employees, you are part of one of the most successful staffing firms in your area.

Through our placements you will experience the excitement of being associated with some of the world's finest local and international companies. You will enjoy meeting new people and accepting new challenges. You will be offered a variety of stimulating assignments through which you can expand both your personal and career goals.

Please take a moment to read this information. It contains important facts which you need to know. Welcome again to our world and much success in your new career!

Working Together

We are committed to providing each of our candidates with the tools necessary to be successful and to working with each of our employees on an individual basis. To provide a smooth, productive working relationship for all of us, please review the following guidelines:

  • Even though you will be doing work at various companies, we are always your employer. Your Excel supervisor is your contact for work assignments or problems.
  • Be sure to keep your supervisor up to date with your new job skills, abilities and the kind of work you prefer.
  • Keep us informed of your availability to work. If you know you will be unavailable for a certain period of time, such as a vacation, please let us know in advance.
  • When we have a suitable assignment for you, we’ll let you know right away.
  • When we call, we’ll tell you all about the work assignment; the skills required, the work you will be asked to do, how much the assignment will pay, how long it will last and to who you report. At this point you may either accept or reject the assignment. When you accept, you are committing yourself to complete the entire assignment. Please do not accept any assignment you cannot complete.
  • If you are going to be late for an assignment or have an emergency or illness which prevents you from reporting to work, call your supervisor immediately. Not showing up for work without calling us first will be cause for termination! Do not call the client company. We will contact them. Even if it’s before or after business hours, call our 24 hour hotline right away simply by dialing our phone number.
  • While on assignment, if the job duties are very different than those we described to you, please call your supervisor.
  • Be sure to call us when your assignment is complete or if the customer tells you they no longer need you.
  • Let us know if you change your name, telephone number, address or bank account so your paycheck and year end tax information will not be delayed. Log in to your account now to sign up to receive an online W2.

Your Assignment

A position is assigned to you according to your skills and availability. We are confident you will do your best… so confident, in fact, that we guarantee your work to our clients. We guarantee them they will be satisfied with your work. We know you will prove our confidence in you by the standard of your work performance. Your supervisor will call you with your assignment. However, your supervisor is as dependent on you as you are on them. They are constantly receiving assignments from our clients and they must know who is available for an assignment and who is not. One way to guarantee you will receive the best choice of assignments is to keep in touch with your supervisor.

Here’s what to do:

  • Call your supervisor as soon as your assignment is ending so they can arrange another one for you without delay. It is REQUIRED that you call in available within 48 hours of the end of your current assignment in order that we can place you on a new assignment. It is extremely important that you call us often, otherwise we assume you are unavailable for work. Call often.
  • Call your supervisor between 7:30 and 8:30 in the morning if you are between assignments and you want an assignment that day.
  • It is your responsibility to be at your assignment promptly. If, for any reason, you are going to be late or cannot make the assignment, call your supervisor and let them know the situation. Do not call the client company. Your supervisor will handle everything for you.

Your Grooming

For Office Environments: Your supervisor will advise you of the dress code for the office that you are being assigned. The dress code may vary from professional business attire to business casual.

For Industrial Environments: Your supervisor will advise you of the dress code for the warehouse location you are being assigned. The dress codes may vary with the type of shoe required depending on the safety requirements of that location. You may be required to wear steel toe boots for protection or the environment may only call for a comfortable tennis shoe. Most locations allow jeans and t-shirt attire but check with your supervisor for any variations to the dress code.

Your Pay

Your pay is based on the number of hours you work for us on an assignment, and your hours must be recorded on your time sheet.

Required taxes are deducted from your paycheck based on the information you supply us on your W4 form.

We pay on a weekly basis and our work week runs from Monday to Sunday. At the completion of your week, or at the completion of your assignment, if less than a week, bring in your completed timesheet to your local office or fax it to our payroll department at 303-805-2400.

Your time sheet must be in our office by Monday at NOON, for you to be paid that week. Any time sheets received after this deadline will be processed the following week. It is your RESPONSIBILITY to make sure your time sheet is received by our payroll dept.

Pay Options

We offer several methods of pay distribution:

Direct Deposit: Please contact your supervisor for details and a Direct Deposit form. Always notify us of any banking or address changes.

Visa Paycard: Please contact your supervisor for details. If you do not have Direct Deposit, you will be issued a Visa Paycard and each week your pay will be electronically deposited to your private personal Paycard account. It is very important that you keep your address current with us in order to receive your card timely.

Your “Golden Rules”

You will enhance your image as a business professional by following these “Golden Rules.”

  • Be punctual. No client will complain about your being early.
  • Make a good first impression by looking your best.
  • Ask. You are new to the client. They are new to you. If you are unsure of any aspect of your assignment… ask. They will appreciate your concern for your work.
  • Proofread. It is always better to find your own errors first. Proof your work and check your figures.
  • Finish the assignment. Always complete your assignment. If problems occur during the assignment, call your supervisor. They will handle everything for you.

Your Supervisor

Your Excel supervisor is there to help you. Call your supervisor:

  • When you have completed or are nearing completion of your assignment.
  • If you are going to be late or cannot make an assignment.
  • If a client wants to hire you on a full-time basis, there are certain conditions to be met. Your supervisor will explain these to the client.
  • If there are problems with your assignment.
  • If you incur a work-related injury on your assignment.
  • If you change your name, address, marital status or number of dependents.

Your Responsibility

If you want to stay busy earning money, it is your responsibility to make sure our office knows you are available. We fill orders from people who have phoned us to say they are available. It is extremely important that you call us often. otherwise we assume you are unavailable for work.

Your Safety

When you are sent on a work assignment, we are concerned about the safety of your work environment. If you feel uncomfortable about your work area, NOTIFY OUR OFFICE IMMEDIATELY! You should not be working in any unsafe conditions! Operation of any equipment, unless authorized by an Excel supervisor, requires notification to our office. Please call in if you are asked to operate any equipment. Upon sending you out on a job, we instruct you to follow proper safety procedures. Excel Personnel cannot be held liable if you do not carry out these safety requirements. You must comply with our Safety Rules in your application packet. All employees of Excel Personnel must obtain treatment for any work related injuries and illnesses from a designated provider (locations throughout metro Denver). In the event of a life threatening emergency, you will be sent to the nearest emergency medical facility. Follow-up care must be provided by Exempla or Concentra Healthcare. If you are treated by an unauthorized medical provider, you will be responsible for said treatment. You must notify us immediately of any work related injury or illness. It is the policy of Excel Personnel that any employee injured on the job be brought back to work as soon as possible. We will do anything practical to assist our employees in getting back to work, including modified duty if available.

Your Benefits

As our employee you will receive several benefits including:


You may qualify for a paid holiday if you work 980 hours in the 6 months prior to the holiday (consecutive time). Our schedule for paid holidays are New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas (1 day each). There are some restrictions, please see your supervisor for details.


You may be eligible for 40 hours of vacation time if you work 1960 hours within a year (consecutive time). Time accumulation is from start date to anniversary date. There are some restrictions, please see your supervisor for details.

Health Care

Special programs exist with health care providers, please see your supervisor.

Family Leave

Family leave programs exist. See your supervisor for details.

Thank You!  We appreciate your time and look forward to working with you.