We are committed to providing each of our candidates with the tools necessary to be successful and to working with each of our employees on an individual basis. To provide a smooth, productive working relationship for all of us, please review the following guidelines:
- Even though you will be doing work at various companies, we are always your employer. Your Excel supervisor is your contact for work assignments or problems.
- Be sure to keep your supervisor up to date with your new job skills, abilities and the kind of work you prefer.
- Keep us informed of your availability to work. If you know you will be unavailable for a certain period of time, such as a vacation, please let us know in advance.
- When we have a suitable assignment for you, we’ll let you know right away.
- When we call, we’ll tell you all about the work assignment; the skills required, the work you will be asked to do, how much the assignment will pay, how long it will last and to who you report. At this point you may either accept or reject the assignment. When you accept, you are committing yourself to complete the entire assignment. Please do not accept any assignment you cannot complete.
- If you are going to be late for an assignment or have an emergency or illness which prevents you from reporting to work, call your supervisor immediately. Not showing up for work without calling us first will be cause for termination! Do not call the client company. We will contact them. Even if it’s before or after business hours, call our 24 hour hotline right away simply by dialing our phone number.
- While on assignment, if the job duties are very different than those we described to you, please call your supervisor.
- Be sure to call us when your assignment is complete or if the customer tells you they no longer need you.
- Let us know if you change your name, telephone number, address or bank account so your paycheck and year end tax information will not be delayed. Log in to your account now to sign up to receive an online W2.
A position is assigned to you according to your skills and availability. We are confident you will do your best… so confident, in fact, that we guarantee your work to our clients. We guarantee them they will be satisfied with your work. We know you will prove our confidence in you by the standard of your work performance. Your supervisor will call you with your assignment. However, your supervisor is as dependent on you as you are on them. They are constantly receiving assignments from our clients and they must know who is available for an assignment and who is not. One way to guarantee you will receive the best choice of assignments is to keep in touch with your supervisor.
Here’s what to do:
- Call your supervisor as soon as your assignment is ending so they can arrange another one for you without delay. It is REQUIRED that you call in available within 48 hours of the end of your current assignment in order that we can place you on a new assignment. It is extremely important that you call us often, otherwise we assume you are unavailable for work. Call often.
- Call your supervisor between 7:30 and 8:30 in the morning if you are between assignments and you want an assignment that day.
- It is your responsibility to be at your assignment promptly. If, for any reason, you are going to be late or cannot make the assignment, call your supervisor and let them know the situation. Do not call the client company. Your supervisor will handle everything for you.
For Office Environments: Your supervisor will advise you of the dress code for the office that you are being assigned. The dress code may vary from professional business attire to business casual.
For Industrial Environments: Your supervisor will advise you of the dress code for the warehouse location you are being assigned. The dress codes may vary with the type of shoe required depending on the safety requirements of that location. You may be required to wear steel toe boots for protection or the environment may only call for a comfortable tennis shoe. Most locations allow jeans and t-shirt attire but check with your supervisor for any variations to the dress code.